Help & FAQs
Find answers to the most common questions about navigating and managing your FamNet lineage data.
01. General Information
FamNet is a dedicated digital ecosystem designed to help you document your family lineage, map your ancestry, and connect with living relatives through a secure, private network.
Verified accounts establish trust across the family lineage network. You can request verification in your Account Settings. Verification requires matching your profile details with known family nodes.
02. Privacy & Security
By default, profiles remain public to match global lineage searches. However, you can toggle "Public Tree Discovery" off in your Privacy Settings. When private, your profile and branch are completely hidden.
Yes. In your Privacy Settings, you can choose to hide specific fields from your public view card, including your Date of Birth, Phone Number, and Full Contact Address.
03. Media & Feed
All photos uploaded to the Photo Gallery or Family Feed are securely processed and stored in our cloud delivery network to ensure they load quickly and securely on all devices.
Feed posts are visible to the lineage ecosystem based on your account's privacy settings and the specific audience you select when posting a memory.
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